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Reviews about Sprint Store

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  June 13, 2020, by T C
  Going inside mobile phone outlets used to fill me with dread. Visions of long lines of the great unwashed masses would dance in my head at the prospect. Thus, when it was time to finally upgrade my piece of crap phone, I didn't enjoy the idea of going to a Sprint store. The one google user review, as well as the closer location to my home swayed me to visit this location. I have to say that my opinion of Sprint stores has been changed forever. First of all, THEY HAVE CHAIRS. What a concept? When the store gets busy, let at least a few customers take a load off. It makes for a lot less crankiness in the long run. Next there is the staff. Mobile phone stores usually have either elitist geeks who make you feel stupid, or sloppy minions who act like you're wasting their time with your precious phone questions. Once again, that wasn't my experience. I dealt specifically with Marion Martinez. I will preface this review by stating I do not have any affiliation with this person. I met him for the first time when I bought my new phone. He went above and beyond the call of duty to listen, advise, as well as be entertaining. He recommended a new product that I had never considered as well. He has a wealth of knowledge about many different types of phones (old and new), which can be helpful in making your purchase. Those of us who remember when Skytel pagers were the most amazing thing on earth will appreciate a sales rep who can discuss the old and new technology that is upon us. I also dealt with the guy who I believe is the manager of the store, but I'm not sure. He installed the screen protector on my phone and was very nice about it. He didn't make me feel like an uncoordinated person for not wanting to put it on my shiny new phone myself. Unfortunately I had to visit another Sprint store today due to a stock situation at the Fitzgerald location. THAT place was exactly how I remember mobile phone locations existing. It was painful to even be inside. Don't get me started on the employees either. That story will be reserved for another review though...