Shell in Pinole, CA Open now

Reviews about Shell

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  July 30, 2020, by MO Irons
  Witnessed faulty pump #11 break on August 13, 2015 around 2pm. The gasoline sprayed into the air for many minutes, soaking the car and the pregnant driver of the vehicle. The gas station attendant and manager had trouble turning the gas off due to the malfunctioning pump so the situation got worse with gas creating a pool underneath her car. Aside from their apparent lack of safety maintenance of their equipment, what was the worst was that the manager was angry and yelled at the poor pregnant lady, when it was obviously the fault of the equipment. The manager had the gull to demand that the driver pay for the gas and broken equipment. To be fair, the manger didn't force the driver to pay for the faulty requirement but also did not reverse the charges for all of the gas that sprayed and leaked everywhere. I hope there are no birth defects as a result of this. Shame on this business and its owners and managers. I hope the baby doors not come out with birth defects due to this... Shame on this business!